Top Frequently Asked Questions
If you have a question check this page before contacting us.
Why Order From Blackberry Cases UK?
This is a very good question and one we encourage all our potential customers to ask, not only because we like showing off and bragging about our great service but also because we want you to have piece of mind when ordering from us.
1. You get a no hassle, no fuss 30 Day Money Back Guarantee.
2. We promise to beat any price online - if you find a product cheaper elsewhere and you have already bought it from us we will refund you the difference.
3. We ship all items FAST! If you order before 2pm on a working day we will ship the item the same day. Any orders placed after 2pm will be shipped, at the latest, the next morning.
4. We have a great range of quality cases at low prices. We test all products to ensure that they fit the handset, we don't sell any products that don't meet our high standards.
back to top
What is the 30 Day Money Back Guarantee?
It's simple, we want you to be happy with your purchase, nothing makes us happier than when a customer is genuinely pleased with the service and product they have ordered. If for any reason you are not happy with the item, all you need to do is contact us and tell us you want to return it. Do this within 30 days and we'll give you a full refund - there will be no hassle and no fuss.
back to top
What is the 7 Day Price Promise?
Another simple one - we are so confident our prices are the best that we promise to match any competitors price. If you find it cheaper elsewhere online we will refund you the difference.
back to top
What are the Shipping Costs?
We offer two rates of shipping for all orders, the first is completely free no matter how many items you order from us. The second is a slightly quicker service and costs just £1.00. If you order with free shipping your item will be posted out 2nd class via Royal Mail and should be with you in 2 to 4 days. If you need your item quicker order first class shipping for just £1.00 and your item will arrive in 1 to 2 days.
back to top
How Long Does Shipping Take?
If you order free shipping your item should take 2 to 4 days, paying for 1st class shipping and your item will take 1 to 2 days. These times may vary during peak seasons such as Christmas.
back to top
What if there is a problem with my order?
If, for any reason you are having a problem with your order you can contact us and we will reply, at the latest within one working day.
back to top
How do I know the cases will fit my Blackberry?
We test all our products by applying them to the specific model in question, all our products are quality checked and then listed on our website. This way you can be sure that the case you are getting has passed our high standards and will fit the phone perfectly. The make and model of the phone it fits will be listed in the page title and within the description.
back to top
Will a Blackberry Curve 8520 case fit a Blackberry Curve 9300?
The short answer to this question is yes, a case designed for the Curve 8520 will fit the 9300 perfectly. The reason being is that both the Curve 8520 and the Curve 9300 are exactly the same size and weight. Both handsets have the following dimensions: 109 x 60 x 13.9 mm also we have fully tested all our 8520 cases on 9300 phones and they do fit perfectly.
back to top
Will a Blackberry Bold 9700 case fit a Blackberry Bold 9780?
In short - Yes a case for the Blackberry Bold 9700 will fit the Bold 9780 perfectly. Both handsets are exactly the same size, weight and all ports buttons etc are in the same place. The dimensions of both phones are: 109 x 60 x 14 mm
back to top
How can I contact Blackberry Cases UK?
It's easy to find the answer you are looking for or to get in touch with us! You can:
back to top
If you haven't found the answer you were looking for, don't worry just contact us and we will get back to you within 1 working day. We look forward to serving you and providing you with the best Blackberry Cases at the cheapest prices online!
The Blackberry Cases UK team